Terms and conditions of use


These general conditions of sale (here -after the "General Conditions") apply to any purchase that you make as a natural person (hereinafter the "CUSTOMER") on the euro-certificat.com website (hereinafter the "Site") from 

 email: contact@euro-certificat.com (hereinafter the" SELLER ").


Any order placed on the Site necessarily implies the unconditional acceptance of the CUSTOMER of these general conditions of sale.


The terms used below have, in these General Conditions, the following meaning:

  • " CUSTOMER ”: Refers to the SELLER's co-contractor, who guarantees to have the quality of consumer as defined by law and Delaware case law. As such, it is expressly provided that this CUSTOMER acts outside any usual or commercial activity.

  • " DELIVERY ": Means the first presentation of the PRODUCTS ordered by the CUSTOMER at the delivery address indicated when ordering.

  • " PRODUCTS ": Refers to all the products available on the SITE.

  • " TERRITORY ": Means Delaware.

  • " OFFICIAL EUROPEAN PARTNER < / strong> ": Means that the service provider (the SELLER) is European, that its head office is in Europe, and that it is officially the holder of a legal authorization to sell online assistance services by the country of its legal seat.


These General Conditions govern the sale by the SELLER to his CUSTOMERS of the products available on the Site (hereinafter the "PRODUCTS"), which the CUSTOMER orders on said Site, which he pays and which are delivered to him.

The CUSTOMER is clearly informed and recognizes that the Site is aimed at consumers and professionals should contact the SELLER's sales department in order to benefit from separate contractual conditions


The CUSTOMER must carefully read these and accept them, before proceeding to the payment of an order of PRODUCTS placed on the Site.

The General Conditions are referenced at the bottom of each page of the site by means of a link and must be consulted before placing the order. The CUSTOMER is invited to carefully read, download, print the General Conditions and keep a copy.

The SELLER advises the CUSTOMER to read the General Conditions for each new order, the latest version of said Conditions applying to any new order of PRODUCTS.

By clicking on the first button "Order »To place the order and then on the second to confirm the said order, the CUSTOMER acknowledges having read, understood and accepted the General Conditions without limitation or condition.


To be able to purchase a PRODUCT, the CUSTOMER must be at least 18 years old and have legal capacity.

The CLIENT will be invited (if is not registered) to open a customer account by completing the registration form available on the Site. The sign (*) indicates the mandatory fields that must be completed for the CLIENT's order to be processed by the SELLER. Before opening an account, the CUSTOMER must read and accept the data protection charter and the general conditions of use accessible at the bottom of each page of the Site via a hypertext link.

When registering, the CUSTOMER can agree to receive promotional offers from the SELLER and / or its partners by checking another box provided for this purpose.

Once registered, the CUSTOMER can follow his order free of charge, at any time, by consulting his account on the Site. The CUSTOMER can thus check the status of his order and see if his order has been shipped and delivered. DELIVERY tracking is done using the carrier's online tracking tool.

The CUSTOMER can also contact the sales department of the SELLER at any time by e-mail, to the address contact@euro-certificat.com, in order to obtain information on the status of his order.

The information that the CUSTOMER provides to the SELLER when opening a customer account or when placing an order must be complete, accurate and up to date.

The SELLER reserves the right to ask the CUSTOMER to confirm, by any appropriate means, his identity, his eligibility and the information communicated.


5.1 PRODUCT FEATURES < / span>

SELLER endeavors to present also clearly as possible the main characteristics of the PRODUCTS (on the information sheets available on the Site) and the mandatory information that the CUSTOMER must receive under applicable law (in these General Conditions).

Therefore, the CUSTOMER agrees to them read carefully before ordering on the Site.

The SELLER reserves the right to modify the selection of PRODUCTS available on the Site, in particular according toconstraints related to its suppliers.

Photographs are shown only indicative and have no contractual value.

Unless expressly stated otherwise on the Site, all the PRODUCTS sold by the SELLER are new and comply with the European legislation in force and the standards applicable in Delaware.


Orders for PRODUCTS are placed directly on the Site. To place an order, the CUSTOMER must follow the steps described below (please note, however, that depending on the Customer's start page, the steps may differ slightly).

5.2.1. Selection of PRODUCTS and purchasing options

The CUSTOMER must select the (s) PRODUCT (s) of his choice by clicking on the PRODUCT (s) concerned and choosing the color and then the desired quantity (up to X identical PRODUCTS can be purchased simultaneously). A description of the PRODUCT (with the main characteristics of the PRODUCTS, etc.) will be provided on the Site.

Once the PRODUCT has been selected, the PRODUCT is placed in the Customer's basket. The CUSTOMER can add as many PRODUCTS to their basket as they wish.

5.2.2. Orders

Once the PRODUCTS have been selected and placed in his basket, the CUSTOMER must click on the basket and check that the content of his order is correct.

If the CUSTOMER does not have it yet, he will be prompted to identify himself or register.

Once the CLIENT has validated the content of the basket and that he / she has identified / registered, an online form automatically completed and summarizing the price, applicable taxes and delivery costs, if applicable, will be displayed to him / her.

The CUSTOMER is invited to check the content of his order (including the quantity and references of the PRODUCTS ordered, the billing address, the means of payment and the price) before clicking on the first button "Validation".

The CUSTOMER can then proceed to secure payment PRODUCTS by following the instructions on the Site and provide all the information necessary for invoicing and DELIVERY of PRODUCTS.

Regarding PRODUCTS for which options are available, these specific references appear when the correct options have been selected.

Orders placed must include all information necessary for the proper processing of the order. In the event of an incorrect or incomplete address on the part of the customer and if the chosen carrier fails to find the address, the deadlines will be postponed by the time necessary for the carrier to contact the customer or the seller and delivery the parcel, or then, the time of the return of the parcel after the seller and for the latter to recontact the customer. The return of the package for delivery problem does not authorize cancellation of the order or refund. In the event of a second unsuccessful failure a total of 3 transport will be owed by the customer to the seller (corresponding to the three return and return journeys).

The CLIENT must also indicate the mode of delivery chosen by selecting it in the "Delivery" section of the Site. The deadlines indicated on the site are indicative and are an obligation of means and not of result.

5.2.3. Acknowledgment of receipt

Once all the steps described above above are completed, a page appears on the Site to acknowledge receipt of the Customer's order. A copy of the acknowledgment of receipt of the order is automatically sent to the CUSTOMER by email, provided that the email address provided through the registration form is correct.

SELLER does not send confirmation of order by post or fax.

5.2.4. Billing

During the ordering procedure, the CUSTOMER must enter the information necessary for invoicing (the sign (*) will indicate the mandatory fields that must be completed for the CLIENT's order to be processed by the SELLER).

The CLIENT must in particular clearly indicate all the information relating to DELIVERY, in particular the exact DELIVERY address, as well as any possible access code to the DELIVERY address.

The CLIENT must then specify the means of payment chosen and provide their bank details before clicking on the "Continue" button.

Neither the purchase order that the CUSTOMER establishes online, nor the acknowledgment of receipt of the order that the SELLER sends to the CUSTOMER by e-mail does not constitute an invoice. Whatever the method of order or payment used, the CUSTOMER will receive the original invoice upon DELIVERY of the PRODUCTS, inside the package.

The SELLER will keep an electronic copy of each invoice.


The date of the order is the date to which the SELLER acknowledges online receipt of the order. The deadlines indicated on the Site do not begin to run until this date.

5.4. PRICE

For all PRODUCTS, the CUSTOMER will find on the Site the prices displayed in euros all taxes included, as well as the applicable delivery costs (depending on the weight of the package, excluding packaging and gifts, the DELIVERY address and the carrier or mode of transport chosen). span>

Prices include in particular tax on value added (VAT) at the rate in effect on the date of the order. Any change in the applicable rate may impact the price of the PRODUCTS from the date of entry into force of the new rate.

The applicable VAT rate is expressed in percentage of the value of the PRODUCT sold.

SELLER's suppliers are subject to change. Consequently, the prices indicated on the Site may change. They can also be changed in the event of special offers or sales.

The prices indicated are valid, unless there is an error rude. The applicable price is that indicated on the Site on the date on which the order is placed by the Customer.


Depending on the PRODUCT concerned, the SELLER applies “just in time” inventory management. Therefore, depending on the case, the availability of PRODUCTS depends on the SELLER's stocks.

The SELLER undertakes to honor the orders received subject to the PRODUCTS being available.

The unavailability of a PRODUCT is in principle indicated on the page of the PRODUCT concerned. CUSTOMERS may also be informed of the restocking of a PRODUCT by the SELLER.

In any case, if l 'unavailability was not indicated at the time of the order, the SELLER undertakes to inform the CUSTOMER without delay if the PRODUCT is unavailable.

The SELLER may, at the request of the CUSTOMER:

  • offer to ship all PRODUCTS in at the same time as soon as the PRODUCTS out of stock will be available again,

  • make a partial shipment of the available PRODUCTS first, then to the shipment of the rest of the order when the other PRODUCTS are available, subject to clear information regarding the additional transport costs that may be incurred,

  • offer an alternative PRODUCT of quality and equivalent prices, accepted by the Customer.

If the CUSTOMER decides to cancel his order for unavailable PRODUCTS, he will obtain a refund of all sums paid for unavailable PRODUCTS, without delay and at the latest within thirty (30) days of payment.


Cancellation period

The Customer cannot exercise his right of withdrawal in the cases provided for in article L221-28 of the Consumer Code, in particular for services or for goods and services made according to consumer or clearly personalized specifications. The documents being nominative and unique for a single vehicle, the personnalisation is compulsory for all orders placed on the seller's website.

Notification of the right of withdrawal

To exercise his right of withdrawal, the Customer must notify his decision to withdraw from this contract by means of a declaration devoid of ambiguity at: contact@euro-ceificat.com

In the event of a personalized certificate for the customer, the customer cannot exercise are the right to withdraw, such as for example a certificate of original or even an administrative situation certificate.

Withdrawal form model

The seller gives the consumer the faculty to complete and transmit online the model of withdrawal form (referred to in Annex I of the 2011/83/EU of the European Parliament and the Council of October 25, 2011 relating to the rights of consumers) On the site at the address http://euro-ceificat.com

Effects of withdrawal

The seller may defer refund until receipt of the property or until the customer has provided proof of shipping of the property, the date chosen being that of the first of these facts. The refund takes place via the issue of a voucher valid for a month.

In the event of acceptance by the seller and at the customer's request or to the seller's assessment, it is possible to proceed to a refund by cancellation of payment, if the technical conditions allow it. In this case, the customer accepts in view of the obvious personnalisation of the product (unique product for a chassis number), and the impossibility by the seller to sell the product to another customer, the document being unique and create for the vehicle , that 40% fees are deducted from reimbursement as disbursements.

Return terms

The return transport is done under the responsibility of the CUSTOMER who must choose the appropriate means of transport, and the appropriate transport insurance, and must package the product sufficiently so that the CUSTOMER is reimbursed in the event of loss or damage by the carrier. Under no circumstances can the SELLER be held responsible in the event of a problem during this transport.

This deadline is deemed to have been met if the CLIENT returns the item before the expiration of the fourteen day period, the postmark being taken as proof.

Return costs

The CLIENT must bear the costs direct return of the good, the SELLER makes available to him the possibility of ordering a prepaid transport voucher, the price of which varies according to the departure zone and the weight-volume ratio of the PRODUCT.

State of the returned asset 

The CLIENT is not responsible only with regard to the depreciation of the good resulting from manipulations other than those necessary to establish the nature, the characteristics and the good functioning of this good.



The CUSTOMER can pay for his PRODUCTS online on the Site in several ways.

When he chooses his payment method , the CUSTOMER will be redirected to the secure site concerned in order to proceed with the payment.

The CUSTOMER guarantees to the SELLER that he holds all the authorizations required to use the chosen payment method.

By communicating his credit card number, the CUSTOMER authorizes the Site's bank to debit the total amount of the order.

The SELLER will take all necessary measures to guarantee the security and confidentiality of data transmitted online as part of online payment on the Site.

All payment information provided on the Site are transmitted to the Site bank and are not processed on the Site.

SELLER does not collect, does not keep does not and does not process the Customer's bank details.

The SELLER does not invoice the CUSTOMER for costs greater than the costs it incurs for the use of the means of payment offered on the Site.


In case of single payment by credit card credit, the CLIENT's account will be debited as soon as the PRODUCTS order is placed on the Site.

In case of partial DELIVERY, the amount The total will be debited from the CLIENT's account as soon as the first package is shipped. If the CUSTOMER decides to cancel his order for unavailable PRODUCTS, the refund will be made in accordance with the last paragraph of Article 4.5 of these General Conditions.


If the bank refuses to debit a card or other means of payment, the CUSTOMER must contact Customer Service in order to pay for the order by any other valid means of payment.

Assuming where, for which whether for any reason, opposition, refusal or other, the transmission of the flow of money owed by the CUSTOMER would prove impossible, the order will be canceled and the sale automatically terminated.

In the event or this refusal will occur a posteriori of the execution of the sale of the delivery, the CUSTOMER undertakes to pay the collection costs incurred, i.e. a lump sum of € 30 for administrative costs, in addition to interest at the maximum legal rate , to which are added the possible costs of judicial recovery.


Any contract concluded with the CLIENT corresponding to an order for an amount greater than 120 euros including tax will be archived by the SELLER for a period of ten (10) years in accordance with Article L. 134-2 of the Consumer Code.

To access the contract, the CLIENT may request it by email to contact@euro-certificat.com.

The CUSTOMER recognizes that the order procedure and these General Conditions are concluded online and constitute an "electronic contract" between the CUSTOMER and the SELLER.

The SELLER agrees to archive this information in order to monitor transactions and produce a copy of the contract at the CLIENT's request.

Consequently, the CUSTOMER agrees , in accordance with the principles governingelectronic contracts under the law, not to call into question the contract simply because it has been archived electronically by the SELLER.

In case of dispute, the SELLER will have the possibility of proving that its electronic tracking system is reliable and that it guarantees the integrity of the transaction.


The SELLER remains the owner of the PRODUCTS delivered until their full payment by the Customer.

The above provisions do not obstacle to the transfer to the Customer, at the time of receipt by him, or by a third party designated by him other than the carrier, of the risks of loss or damage of the PRODUCTS subject to the retention of title, as well as the risks of too bad they could cause.


Delivery area

The PRODUCTS offered can only be delivered on the TERRITORY.

It is not possible to place an order for any delivery address located outside this TERRITORY.

PRODUCTS are shipped to the delivery address (es) that the CUSTOMER will have indicated during the ordering process.

Shipping time < / span>

Every morning, Monday through Friday, a status of orders placed online on the Site is established. The SELLER will process all orders placed the next day until the order status is established.

The deadlines for preparing an order and then establishing the invoice, before shipping the PRODUCTS in stock are mentioned on the SITE. These deadlines are understood to exclude weekends or public holidays.

An electronic message will be automatically sent to the CLIENT at the time of dispatch of the PRODUCTS, provided that the email address appearing in the registration form is correct.

Delivery times & costs

During the ordering process, The SELLER indicates to the CUSTOMER the possible shipping times and formulas for the PRODUCTS purchased.

Shipping costs are calculated in depending on the delivery method. The amount of these costs will be payable by the CUSTOMER in addition to the price of the PRODUCTS purchased.

Details of delivery times and costs is detailed on the SITE.


The package will be delivered to the CUSTOMER against signature and on presentation of an identity document, or by sworn delivery. The customer undertakes to verify its integrity before accepting the delivery and to refuse the content in chave visible damage. In the event of damage, the customer must inform the carrier by recorded delivery within 48 hours and notify the seller by email within 48 hours.

In case of absence, a notice passage can be left to the Customer, in order to allow him to pick up his parcel in his post office.

DELIVERY problems
< br /> The SELLER offers carriers at different prices, the times of which are indicative, and in no case may compensation or reimbursement be demanded from the CUSTOMER if a delay not exceeding 30 days from the CUSTOMER's claim < / span>

In case of return of products by the CUSTOMER, the transport will be under his responsibility, he must keep the tracking information, even in the case where the SELLER has commercially provided a prepaid voucher.

The CUSTOMER is informed from the delivery date set when he chooses the carrier, at the end of the online ordering process, before confirming the order.

In the event that the SELLER does not not deliver the goods on the agreed date, the CUSTOMER instructs him, by means of a durable communication medium to deliver the PRODUCTS within an additional period which must be adapted to the circumstances, within 30 days, corresponding to the deadlines that the carrier guarantees package tracking and proof of delivery.

In any event, the SELLER undertakes to deliver the PRODUCTS within thirty (30) calendar days from the conclusion of the contract, unless the CUSTOMER, informed in advance of the delay, accepts it.

If the SELLER does not respect his obligation to deliver the goods within the additional time limit, or within thirty (30) calendar days from the conclusion of the contract, the CUSTOMER has the right to terminate the contract, without compensation or interest. < / p>

The SELLER will refund, without undue delay to from the receipt of the termination letter, to the CUSTOMER the total amount paid for the PRODUCTS, taxes and delivery costs included, by means of the same method of payment as that used by the CUSTOMER to purchase the PRODUCTS. < / p>


The PRODUCTS will be packaged in accordance with the standards of transport in force, in order to guarantee maximum protection for the PRODUCTS during DELIVERY. Customers must adhere to the same standards when returning PRODUCTS.



The SELLER guarantees that in case of Purchase on the Site, the PRODUCT will be free from manufacturing or material defects, under normal use, for one (1) year from the date of initial purchase on the Site. This limited warranty extends only to the original purchaser, is not transferable, excludes all accessories and is valid only in the country of original purchase.

This limited warranty covers only defects in workmanship and material in the course of ordinary consumer use and does not apply incase of damage to the PRODUCT resulting from degradation, tearing, accident, misuse, abuse, neglect, damage caused by sand or liquids, shock or poor storage conditions.

The CUSTOMER must first contact the SELLER by email to contact@euro-certificat.com indicating the invoice number and contact details. The SELLER will contact the CUSTOMER, who must then return the defective PRODUCT in its original packaging with all the original documents, at its own expense. The SELLER will inspect the PRODUCT.

If after inspection by the SELLER and at provided that the defect has occurred under normal use within one year of the date of initial purchase, the PRODUCT turns out to be defective, the SELLER will repair the PRODUCT or replace any defective PRODUCT or part with a NEW or repaired PRODUCT or part.

The exchanged PRODUCT is covered by this warranty for the remainder of the original PRODUCT warranty period.

In the event that a replacement or a repair would be impossible, the SELLER undertakes to return the price of the PRODUCT within 30 days of receipt of the returned PRODUCT and in exchange for the return of the PRODUCT by the CUSTOMER.


In accordance with the applicable legal provisions, the warranty contractual above does not deprive the CUSTOMER of the legal guarantee provided for by the Consumer Code and the Civil Code in the articles as described below.

The seller is required to deliver a PRODUCT conforms to the contract and responds to any lack of conformity existing at the time of delivery. The seller is also liable for any lack of conformity resulting from the packaging, assembly instructions or installation when this has been charged to him by the contract or has been carried out under his responsibility.

To comply with the contract, the PRODUCT must be suitable for the expected use of a similar good, correspond to the written description given by the SELLER on the Site and present the qualities that a buyer can legitimately expect given the public statements made by the seller, by the producer or by its representative, including in advertisements and on labeling.

Photographs are shown only indicative and have no contractual value.

The action resulting from the lack of conformity is prescribed by two (2) years from the DELIVERY of the PRODUCT.

In case of lack of conformity, the CUSTOMER may request the replacement or repair of the PRODUCT, at its option. However, if the cost of the CLIENT's choice is manifestly disproportionate with regard to the other possible option, taking into account the value of the PRODUCT or the importance of the defect, the SELLER may proceed to a refund, without following the chosen option. by the Client.

In the event that a replacement or a repair would be impossible, the SELLER undertakes to return the price of the PRODUCT within 30 days of receipt of the returned PRODUCT and in exchange for the return of the PRODUCT by the CUSTOMER.


The SELLER is bound by the guarantee due to hidden defects of the PRODUCT sold which make it unfit for the use for which it is intended, or which reduce this use so much that the CUSTOMER does not would not have bought it, or would have given a lower price, if he had known them.

This guarantee allows the CUSTOMER who can prove the existence of a hidden defect to choose between the reimbursement of the price of the PRODUCT if it is returned and the reimbursement of part of its price, if the PRODUCT is not returned.

In the event that a replacement or a repair would be impossible, the SELLER undertakes to return the price of the PRODUCT within 30 days of receipt of the returned PRODUCT and in exchange for the return of the PRODUCT by the CUSTOMER.

The action resulting from the latent defects must be brought by the CUSTOMER within two (2) years from the discovery of the defect.


The SELLER will be responsible for any direct damage caused to the CUSTOMER by ordering or purchasing PRODUCTS on the Site.

SELLER does not control websites which are directly or indirectly linked to the Site. Consequently, it excludes all liability for the information published therein. Links to third party websites are provided for informational purposes only and no warranty is given as to their content.


The SELLER collects data on the Site personal information concerning its Customers, including through cookies. Customers can disable cookies by following the instructions provided by their browser.

The data collected by the SELLER is used in order to process orders placed on the Site, manage the Customer's account, analyze orders and fight against credit card fraud and, if the CUSTOMER has chosen this option, send him commercial prospecting letters, newsletters, promotional offers and / or information on special sales, unless the CUSTOMER no longer wishes to receive such communications from the SELLER.

The CLIENT's data are kept confidential by the SELLER in accordance with his declaration made to the CNIL, for the purposes of the contract, its execution and in compliance with the law.

CUSTOMERS can unsubscribe at any time by accessing their account or by clicking on the hypertext link provided for this purpose at the bottom of each offer received by email.

Data can be communicated, in any or part, to the SELLER's service providers involved in the ordering process.

For commercial purposes, the SELLER may transfer to its business partners the names and contact details of its CUSTOMERS, provided that they have given their prior consent when registering on the Site.

The SELLER will specifically ask CUSTOMERS to they want their personal data to be disclosed. CUSTOMERS may change their minds at any time on the Site or by contacting the SELLER.

The SELLER can also ask his CUSTOMERS if they wish to receive commercial solicitations from its partners.

The CUSTOMER has the right to 'access, rectification, opposition (for legitimate reasons) and deletion of his personal data. He can exercise this right by sending an email to the address: contact@euro-certificat.com.

It is specified that the CLIENT must be able to justify his identity, either by scanning an identity document, or by sending the SELLER a photocopy of his identity document.


The SELLER makes available to the CUSTOMER a "Customer email" to the following address: Contact@euro-certificat.com

Any written complaint from the CLIENT must be transmitted at the following address: contact@euro-certificat.com


All visual and sound elements of the Site , including the underlying technology used, are protected by copyright, trademark and / or patent law.

These elements are the exclusive property of the SELLER . Anyone who publishes a website and wishes to create a direct hypertext link to the Site must request the SELLER's authorization in writing.

This authorization from the SELLER will not be in any way case definitively granted. This link must be removed at the request of the SELLER.

The hypertext links to the Site which use techniques such as framing or insertion by hypertext links (in-line linking) are strictly prohibited.


Any change in legislation or regulations in force, or any decision of a competent court invalidating one or more clauses of these General Conditions shall not affect the validity of these General Conditions. Such a modification or decision in no way authorizes CUSTOMERS to disregard these General Conditions.

Any conditions not expressly addressed herein will be governed in accordance with the practice of the retail sector, for companies headquartered in Delaware.


These General Conditions apply to all purchases made online on the Site, as long as the Site is available online.

The General Conditions are dated precisely and may be modified and updated by the SELLER at any time. The applicable General Conditions are those in force at the time of the order.

Changes to the General Conditions will not apply to PRODUCTS already purchased.


These General Conditions as well as the relations between the CUSTOMER and the SELLER are governed by Delaware law.

In case of dispute, only the court the closest geographically to the seller's headquarters will be competent.